Our Privacy Policy

Graviteit is responsible for the processing of personal data as reflected in this privacy policy.

Contact details

Registered office: Elsbrug 46, 9260 Wichelen, Oost-Vlaanderen, Belgium
Telephone: 0486 24 93 34
E-mail: hello@graviteit.be
Company number: BE 0687 462 358

Personal data that we process

Graviteit processes your personal data due to you using our services and/or because you provide us with this data yourself.

Below you can find a summary of the personal data we process:

  • First and last name
  • E-mail
  • Telephone number
  • Company name, company address, company number
  • Web browser and device type

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect personal data about website visitors under the age of 16. Unless they have permission of their parents or guardian. There is, however, no way to verify whether a visitor is over 16 years of age. We encourage parents to be involved in their children’s online activities in order to prevent the collection of personal data of minors without parental permission. If you believe that we have collected personal information about a minor without that consent, please contact us at hello@graviteit.be and we will delete that information.


Graviteit processes your personal data for the following purposes:

  • Sending our newsletter and/or advertising brochure
  • To be able to call or e-mail you if this is necessary to carry out our services
  • Inform you about changes in our services and products
  • To deliver goods and services to you
  • Graviteit analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.

You are not obliged to disclose your personal information, but it is logical that it is impossible for us to provide certain services if you refuse to leave this information.

HOw long do we keep personal data

Graviteit does not retain your personal information longer than is strictly necessary to fulfil the purposes for which your information is collected. We use the following retention periods for the following (categories) of personal data:

  • As long as you are a customer of Graviteit, your data will be stored.
  • If you are no longer a customer, personal information will be deleted within 3 months, excluding information that Graviteit is required by law to maintain, such as invoices and accounting documents.
  • In the case of a prospect, personal information is deleted 3 months after the last contact.

Sharing personal data with third parties

Graviteit only provides to third parties and only when necessary for the execution of our agreement with you or to fulfil a legal obligation.

COOKIES, or similar techniques, that we use

Graviteit uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website.

Graviteit uses cookies with a purely technical functionality. They ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it.

In addition, we place cookies that track your browsing behaviour so that we can offer customized content and advertisements. For cookies placed by third parties (including Google Analytics) we would like to refer you to the statements that these parties provide on their respective websites. Please note that we have no influence on the content of those statements, nor on the content of the cookies of these third parties: Google Analytics cookies.

You can unsubscribe from cookies by configuring your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.

More information about cookies can also be found at: http://www.allaboutcookies.org/. More information about online behavioural advertising and online privacy can be found here: http://www.youronlinechoices.eu/.

Placed cookies

  • Wistia: This data is not shared with third parties.
    • Type: functional cookie
    • Retention: permanent
    • Function: save whether the user has seen the embedded content
  • Visual composer: This data is not shared with third parties.
    • Type: functional cookie
  • WordFence: This data is not shared with third parties.
    • Type: functional cookie
  • Elementor: This data is not shared with third parties.
    • Type: functional cookie
    • Retention: permanent
    • Function: tracking of actions by users on a web page
  • Hotjar: This data is not shared with third parties.
    • Type: analytical cookie
    • Retention: 1 year
    • Function: save a unique user ID
  • Google Analytics: We use Google Analytics for website statistics. For more information, please read the Google Analytics Privacy Statement.
    • Type: analytical cookie
    • Retention: 1 year
    • Function: saving anonymized statistics
  • Polylang: This data is not shared with third parties.
    • Type: functional cookie
    • Retention: permanent
    • Functie: saving language preferences
  • WordPress: We use WordPress for website development. This data is not shared with third parties.
    • Type: functional cookie
  • Google Fonts: We use Google Fonts for displaying web fonts. For more information, please read the Google Fonts Privacy Statement.
    • Type: functional cookie
    • Retention: none
    • Function: retrieves the IP address of the user
  • Google reCAPTCHA: We use Google reCAPTCHA for spam prevention. For more information, please read the Google reCAPTCHA Privacy Statement.
    • Type:  functional cookie
    • Retention: 1 session
    • Function: filter requests from bots

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Graviteit and you have the right to data transmission. This means that you can submit a request to us to send the personal information we hold about you in a computer file to you or another organization named by you.

You can send a request to inspect, correct, delete or transfer your personal data or a request to withdraw your consent or object  to the processing of your personal data to hello@graviteit.be.

To make sure that the request for access has been made by you, we will ask you for a copy of your proof of identity either by e-mail to (hello@graviteit.be) or by post to Graviteit, Elsbrug 46, 9260 Wichelen, enclosing a copy of your identity card.

We will respond to your request as soon as possible, within four weeks.

Graviteit would also like to point out the fact that you have the possibility to file a complaint with the Belgian Privacy Commission: Commissie voor de Bescherming van de Persoonlijke Levenssfeer, Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, email: commission@privacycommission.be

How we secure personal data

Graviteit takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unauthorized disclosure and unauthorized alteration. If you feel that your information is not properly secured or there is evidence of misuse, please contact us at hello@graviteit.be.

Graviteit reserves the right to amend its privacy policy, for example as a result of new developments. We therefore advise you to consult this privacy policy regularly. This version of the privacy policy was last amended on the 5th of January 2021. Graviteit will not retain your personal information longer than necessary and will remove it at the latest one year after your last visit to the website or contact with Graviteit.